At Majestic Fountains, we support your right to change your mind, cancellations on the Same-Day or Within 24 hours of Order placement, incur in no penalties.
After that, orders that have not shipped are subject to a 20% administration fee. NO cancellations will be accepted on orders that have already shipped, and/ or are custom and made-to-order products that have gone into production.
To cancel an order please email us at orders@MajesticFountains.com.
Custom and Artistic Fountains:
Each Artistic and Custom ordered (custom manufactured as per Patina chosen) Fountain is created one at a time by the Artist/ Manufacturer. They may not match 100% to the images seen online. Buyer's remorse as to the exact artistic creation will not be covered as part of the warranty.
If you are not 100% satisfied with your product, we offer a refund for non custom or Made-to-order products (see exceptions below).
To qualify for a return please note the following:
To qualify for a return please note the following:You must have a Return Authorization Number (RAN) to qualify for a return:
Please email us at returns@MajesticFountains.comto obtain a RAN and a return address.
We cannot accommodate returns for: