Who qualifies for the Trade Program?
Our Trade Program is available to interior designers, landscape designers, pool builders, contractors, architects, hospitality groups, procurement teams, and other industry professionals working on residential or commercial projects.
What documents do I need to apply?
We typically require one of the following:
- Business license
- Resale certificate
- Contractor or designer credentials
- Company website or portfolio link
Once verified, your trade pricing will be activated.
What type of discounts do trade members receive?
Trade members receive preferred pricing on most brands, plus access to seasonal promotions and project-specific quotes. Discounts vary by brand and item due to manufacturer policies.
Do you offer quotes for large or custom projects?
Yes! We provide fast, detailed quotes for:
- Multi-unit orders
- Commercial installations
- Custom sizes, colors, and burner configurations
- Water and fire features tailored to your project
Can you help me choose the right products for my project?
Absolutely. Our team assists with product selection, compatibility, materials, finish options, installation requirements, and lead time planning.
What brands do you carry?
We are authorized dealers for Giannini Garden Ornaments, Campania International, Fiore Stone, Gist Concrete, Majestic Bronze Art, ModFountains, Blue Thumb, HPC, The Outdoor Plus, Tranquil Décor, and more.
Do you offer customization?
Yes — many brands offer customization including color finishes, custom sizes, burner configurations, water flow styles, lighting, and material upgrades.
What are typical lead times?
Lead times vary:
- GFRC fountains & fire features: 4–8 weeks
- Cast stone & concrete: 4–10 weeks
- Metal fire bowls & torches: 2–5 weeks
- Custom orders: varies per manufacturer
How is shipping handled for large or fragile items?
We specialize in freight delivery for heavy or delicate products:
- Curbside delivery standard
- Liftgate options available
- Commercial addresses often receive faster delivery
- Pallet dimensions + weights provided for planning
Do you accept tax-exempt orders?
Yes. Once your resale or exemption certificate is approved, eligible orders will be processed without sales tax (where applicable).
Can I use trade pricing for client direct purchases?
Yes — you may purchase on behalf of your clients or allow them to check out directly using your exclusive trade pricing. We can also provide white-label quotes under your branding.
What support do you offer after delivery?
We provide installation guidance, troubleshooting, replacement parts, and warranty support with manufacturers.
Do you offer samples or finish swatches?
Yes — select brands offer GFRC color chips, metal finish samples, and material swatches.
Can you drop-ship to my client?
Yes — we can ship directly to your client or jobsite while keeping your pricing confidential.
How do I get started?
Complete the Trade Program application form on this page. We’ll review your application within 24–48 hours.
